At ULL Furniture, we are committed to providing high-quality outdoor and hotel furniture solutions designed for long-term commercial use. To ensure customer confidence and product reliability, we offer a clear warranty policy as follows:

1. Warranty Coverage

We provide a warranty covering manufacturing defects in materials and workmanship under normal use conditions. This includes structural issues, frame defects, and production-related quality problems.

2. Warranty Period

The standard warranty period varies depending on the product type and materials used. Specific warranty terms will be confirmed in the sales agreement or quotation for each project.

3. What Is Not Covered

The warranty does not cover:

• Normal wear and tear from regular use
• Damage caused by improper use, negligence, or accidents
• Natural aging of materials (such as fabric fading due to sun exposure)
• Unauthorized modifications or repairs

4. Warranty Service

If a valid quality issue is confirmed within the warranty period, we will provide repair, replacement, or appropriate compensation depending on the situation. Our team will respond promptly to ensure a smooth resolution process.